About Us

U.S. Refractory Products

U.S. Refractory Products is an integrated manufacturer of precast monolithic refractory shapes and other insulating materials for the USA and Canadian steel industry and other metal manufacturing industries.

We provide fast turnaround with an integrated design engineering, quality fabrication, delivery and service team to make high quality, cost-effective, castable refractory solutions.

Our Mission

U.S. Refractory Products mission is to be the leader in the precast monolithic ceramic industry. Starting at the low point of the U.S. recession in 2009, U.S.R.P. understands how to generate customer value in today’s competitive landscape. Hard work, integrity, dedication, pride, creativity and innovation are all qualities we build into each of our products.

U.S.R.P. works every day to understand our customer’s needs and the role our products play in our customer’s operation.

We strive to form collaborative partnerships by investing time and resources to identify and understand:

• Specific areas of importance to our customer? No two situations are the same.
• What are the points of pain to our customer and how we can eliminate them?
• What are the sources of value to our customer, and how we can enhance them?

Our Team

Our team places special emphasis on customer service. We are driven by your satisfaction and will guarantee your company the best products and support in the industry.

We take a multi-pronged approach to reducing your cost per ton of product produced:

• Industry-leading product design
• Diagnostic, solutions-focused engineering capabilities
• Innovative castable solutions
• Best-in-class customer service

Our Sales and Service team members have extensive mill operations experience to help:

• Improve the longevity and productivity of your refractory products
• Reduce your inventory
• Respond quickly to “hot” rush requirements

Location

U.S.R.P. is located in the Midwest USA, U.S. Refractory Products castable refractories plant is centrally located to service the USA and Canadian steel industry. Our headquarters is in North Ridgeville, a western suburb of Cleveland, Ohio and maintains sales and distribution in the Chicago area, Canada, and the southern USA.

The Cleveland, Ohio area is centrally located to cost-effectively support the steel and metal manufacturing industries in the U.S. and Canada. 

Product Control

At U.S.R.P., we pride ourselves on manufacturing products to the highest quality standards. Our in-house team handles all engineering, fabrication, and castable development, ensuring you receive top-notch, reliable products every time.

• With each and every customer order, we emphasize detailed quality control measures including inspections, testing, and adherence to quality standards
• We source and use only premium materials in the manufacture of your products to achieve superior end products
• We emphasize continuous improvement to enhance product quality. We regularly review and refine our manufacturing processes to stay on the leading edge of latest advancements and industry best practices
• Customer satisfaction is at the core of our quality standards. We actively seek and value customer feedback to ensure our products consistently meet your expectations

We guarantee you will be satisfied with our products or we will replace them!

We welcome the opportunity to serve your refractory needs, and demonstrate first-hand how U.S.R.P. can generate immediate incremental value from your refractory products.